COVID-19 Update

Now that Auckland is in COVID Alert Level 3 until Midnight Wednesday February 17, our Auckland clinics are temporarily closed.

So what does this mean for you?  And what about our other clinics in other parts of New Zealand who are in Alert Level 2?


Auckland Clinics:

All of our Auckland Clinics are closed while in COVID Alert Level 3.

For those clients who have appointments scheduled on the 15th, 16th, 17th of February, we will call to reschedule your appointment once our Auckland clinics are able to re-open.

All Other Clinics (outside of Auckland):

Clinics outside of Auckland are open and operating under Alert Level 2 protocols.

Please rest assured that we will be strictly adhering to Health & Safety Guidelines set by the Government, while also maintaining our own stringent hygiene and health & safety protocols to keep our teams and clients safe. While we are in Alert Level 2, we ask that you please assist us to maintain a safe environment for you and our staff by doing the following:


The Cosmetic Clinic – Health & Safety:

Please be assured that our existing strict hygiene and safety protocols are among the most stringent in New Zealand. Our Health and Safety practices include:


Social Distancing:

As with all businesses, we have strict social distancing practices that apply to everyone while they are in the clinic (with the exception of the time during your treatments with our therapists).

This means that you must maintain a distance of at least one metre from other people in the waiting area and the staff behind the reception desk. Unfortunately, depending on the size of the waiting area in each clinic, this may mean that you need to wait outside the clinic.

Please be assured that we will be taking every precaution and following all health and safety guidelines including our own rigorous health and safety protocols throughout Level 2 to ensure the safety of our team and our clients. Hygiene and safety remains our absolute priority.

Contact Tracing:

Anyone who enters a clinic has to leave their contact details for the purpose of contract tracing.

This means that we will be checking that we have your correct details in our system. We apologise in advance if this means you get asked multiple times while the guidelines are in place but we need to do this in order to be compliant with the Government guidelines and to keep everyone safe.


Please know that we care, that we are here for you and that we will be doing our absolute best to get our Auckland clients re-booked and that we will be keeping our clients outside of Auckland in the safest hands possible!

Your treatments, as always, will continue to be performed in an environment that adheres to the highest standards of health and safety practices and is fully compliant with the New Zealand Government and Ministry of Health (MOH) guidelines.

Stay safe, take care of each other, and we will see you all again soon!