Terms and Conditions

Terms & Conditions

Spin to Win Terms and Conditions

To participate, minimum spend is $150 on a single receipt.
May not be taken or claimed in conjunction with any other offer.
Vouchers are valid for 3 months.
Prizes cannot be exchanged for cash.
One spin per person.
Lucky Dip is at the Clinic’s discretion and is subject to change based on supply.
Available at participating clinics only.
Prize Products MUST be accompanied by an OBSERV 520 Skin Analysis consultation.
Balense products will be at your skin technicians discretion and prizes cannot be swapped or exchanged.
The Cosmetic Clinic reserves the right to rescind prizes or offers at any time without prior notification or advertisement.
The Cosmetic Clinic medical practitioners and technicians reserve the right to determine suitable treatment for the client and to refuse treatment for the client if deemed not suitable. This decision is to be made by The Cosmetic Clinic medical practitioner and/or technician at their absolute discretion.
All other laser hair removal and skin treatment standard terms and conditions apply.

Price Match Conditions

Price Match Skin and Laser Treatments:

Price match excludes skin products.
We will match any genuine and current advertised price on the same treatment using the same equipment and products.
The competitor advertised offer must be within a 10km radius of The Cosmetic Clinic location from which the client is claiming the price match.
Evidence of the published / advertised price must be provided at the time of booking.
Simply cut out the advertised price or offer and bring it into the clinic with you.
The Cosmetic Clinic reserves the right to contact the competitor at any time to authenticate the current price.
The offer or treatment must be ‘like for like’. The client must purchase the same number of treatments as advertised by the competitor.
The Cosmetic Clinic does not price match a competitor’s price match promotion.
Subject to availability – the same technologies may not be available.
The price match discount cannot be applied to purchases that the client has already paid for or received.
Each client will require a full consultation and assessment, and The Cosmetic Clinic medical practitioners, nurses, and technicians reserve the right to determine suitable treatment for the client and can at any time refuse to treat.
The Cosmetic Clinic price match initiative can be reviewed and ceased at any time without prior notice.

Price Match on Injectable Treatment Conditions:

The Price Match offer is for injectable treatments only.
The Price Match offer will only apply to cosmetic injection treatments if the treatment requested by the client is required, directed and recommended for the individual client’s needs by one of our Cosmetic Injectors or Medical Practitioners.
We will match any genuine and current advertised price on the same treatment using the same equipment and products.
The competitor advertised offer must be within a 10km radius of the The Cosmetic Clinic location from which the client is claiming the Price Match offer.
Evidence of the published / advertised price must be provided at the time of booking. Simply cut out the advertised price or offer and bring it into the clinic with you.
The Cosmetic Clinic reserves the right to contact the competitor at any time to authenticate the current price.
The offer or treatment must be ‘like for like’. The client must purchase the same number of treatments or measurement of units as advertised by the competitor.
The Cosmetic Clinic Price Match offer does not price match another price match.
Subject to availability – the same technologies or products may not be available.
The Price Match offer does not apply to offers made by group buying, discount or coupon generating website organisations.
The Price Match offer cannot be applied to purchases that the client has already paid for or received.
Each client will required a full consultation and assessment, and The Cosmetic Clinic medical practitioners, nurses and technicians reserve the right to determine suitable treatment for the client and can at any time refuse to treat.
Cosmetic injectable treatments are a prescribed medicine. For treatment risks and benefits please ask our experienced medical professionals or visit http://www.medsafe.govt.nz/ for consumer medicine information.
The Cosmetic Clinic Price Match scheme may be reviewed or ceased any time without prior notice.

Student 20% Discount

20% discount with proof of student identification.
Valid for clients at The Cosmetic Clinic only.
Discounts cannot be exchanged for cash or credit.
Discount always excludes Skin Packages, Cosmelan, Lumixa Light Therapy, Teeth Whitening, Skin and Laser Add On’s, Skin Care products, and Cosmetic Injectables.
Discount is not able to be split between persons.
Only one discount can be used per transaction applied.
All standard promotion terms and conditions apply.

Facebook Check-in 10% Discount

Facebook 10% Discount with Check-In

10% discount only applies to laser hair removal and skin treatments.
Discount always excludes Skin Packages, Cosmelan, Lumixa Light Therapy, Skin Care products and Cosmetic Injectables.
Valid at time of check-in.
Discount cannot be exchanged for cash or credit.
Discount is not able to be split between persons.
Only 1 discount can be used per transaction.
10% discount is only applied after proof of Facebook “check-in”.
All standard promotion terms and conditions apply.

Retailer Card & Corporate Offers 25% Discount

Retailer Card & Corporate Offers (25% Discount)

Must be able to demonstrate to The Cosmetic Clinic that you are a current employee/member of the retailer written on the card and if applicable, that you are the cardholder.
Valid for clients at The Cosmetic Clinic only.
Discount cannot be exchanged for cash or credit.
Discount excludes Cosmetic Injectables, Skin Packages, Cosmelan, Lumixa Light Therapy, Teeth Whitening, ARX 4D Hydrating Mask, Skin and Laser Add On’s and skincare products.
Discount is not able to be split between persons.
Only one discount can be used per transaction applied.
All standard promotion terms and conditions apply.

Gift Cards, Gift Certificates & Gift Vouchers

Gift Cards Purchased in Clinic and Gift Certificates Purchased Online

Gift certificate/card is redeemable for products and services at any The Cosmetic Clinic location (unless otherwise stated).
Gift certificate/card is not redeemable for cash or credit.
No change can be given, however unused value will remain until the date of expiry on the certificate/card.
Valid for 24 months from issue.
Credit on a client’s file is valid for 12 months.
The client will need to complete a client registration form and attend a complimentary consultation prior to the commencement of treatment.
The Cosmetic Clinic reserves the right to determine if the client is suitable for treatment and can at any time refuse to treat a client. If no other suitable product or service is available, the value of the certificate/card may be refunded or where applicable exchanged for a certificate or voucher for the shopping centre in which the outlet is located.
Cosmetic injectable treatments are a prescribed medicine. For treatment risks and benefits please ask our experienced medical professionals or visit http://www.medsafe.govt.nz/ for consumer medicine information.
The nominated user/recipient of all gift certificates will be required to provide photo identification upon redemption in the clinic.

Complimentary Gift Vouchers

Valid for 24 months from the date of issue (unless otherwise noted).
One per person.
Not available in conjunction with any other offer.
Excludes Skin Packages, Cosmelan, Lumixa Light Therapy, Skin Care products, Teeth Whitening, ARX 4D Hydrating Mask, Skin and Laser Add On’s and Cosmetic Injectables.
The client will need to complete a client registration form and attend a complimentary consultation prior to the commencement of treatment.
Can only be redeemed at the clinic listed on the voucher.
All standard promotion terms and conditions apply.

Terms & Conditions

The Cosmetic Clinic is revamping their loyalty program.

Watch this space for updates.

Standard Terms for Cosmetic Injectables

All cosmetic injectable treatments require pre-booking and consultation with our medical professionals prior to treatment.
Cosmetic injectable clients must be considered medically suitable for treatment, following a consultation with one of our medical professionals (including Register Nurse / Nurse Practitioner and Doctor).
The Cosmetic Clinic medical practitioners reserve the right to determine suitable treatment for the client and can at any time refuse to treat.
Complimentary consultations are for a period of 15 minutes or less, for any extended consultation requirements of 15 minutes or greater – additional fees may apply.
The price per area treated will depend on the number of units required and the product used for the treatment.
Advertised prices are based upon our minimum recommended dosage. More units may be required based upon technicians assessment of individual’s needs, desired outcome and genetic makeup (both men and women may vary).
The product names of anti-wrinkle injections and dermal fillers are not used in advertising by The Cosmetic Clinic. Please contact any of our clinic locations for further details.
All treatment packages can only be used by one customer within the one treatment appointment (all at one time).
Cosmetic injectable treatments are a prescribed medicine. For treatment risks and benefits please ask our experienced medical professionals or visit http://www.medsafe.govt.nz/ for consumer medicine information.
All standard promotion terms and conditions apply.

Excessive Sweating – Underarms

All cosmetic injectable treatments require pre-booking and consultation with our medical professionals prior to treatment.
Cosmetic injectable clients must be considered medically suitable for treatment, following a consultation with one of our medical professionals (including Register Nurse / Nurse Practitioner and Doctor).
Complimentary consultations are for a period of 15 minutes or less, for any extended consultation requirements of 15 minutes or greater – additional fees may apply.
The advertised price is based on 240 units Dysport® per treatment. More units may be required based upon the Cosmetic Injector’s assessment of individual’s needs, desired outcome and genetic makeup (both men and women may vary). Should additional units be required, additional pricing is based upon our everyday anti-wrinkle treatment price of $5.50 per unit of Dysport®.
The treatment units can only be used by one customer within the one treatment appointment (all at one time).
The Cosmetic Clinic medical practitioners reserve the right to determine suitable treatment for the client and can at any time refuse to treat.
Cosmetic injectable treatments are a prescribed medicine. For treatment risks and benefits please ask our experienced medical professionals or visit http://www.medsafe.govt.nz/ for consumer medicine information.
All standard promotion terms and conditions apply.

Cosmetic Injectables Anti-Wrinkle Treatment Packages – Dysport®

The following terms and conditions apply for the purchase of the following Anti-Wrinkle packages.
Pricing is a guideline only and may vary between locations:Forehead lines from $110:Price detailed above is for 20 units of Dysport® in total and is recommended for one treatment area.
Frown lines or Crow’s Feet from $275:Price detailed above is for 50 units of Dysport® in total and is recommend for one treatment area.
Two areas from $375:Price detailed above is for a maximum of 70 units of Dysport® in total and is recommended for two treatment areas (the forehead and either crow’s feet or frown lines).
Three areas from $615:Price detailed above is for a maximum of 120 units of Dysport® in total and is recommended for three treatment areas (forehead, crow’s feet and frown lines).
Clients may require less or more units to treat the selected area. If a client requires more than the number of units listed to treat the selected areas, additional payment will be required at the standard per unit Dysport® price. No refunds or reduction in price will be allowed if a client purchases a package but does not, or cannot safely, use all of the product units in the package in the one appointment.
The number of units actually administered will solely be at the discretion of the medical practitioner prescribing the product.
Possible areas for treatment may include frown lines, crow’s feet, or forehead lines.
Products purchased in a package can only be used in one appointment.
Packages cannot be split over appointments with the exception of our Luscious Lips package.
Cosmetic injectable treatments are a prescribed medicine. For treatment risks and benefits please ask our experienced medical professionals or visit
http://www.medsafe.govt.nz/ for consumer medicine information.
Standard terms and conditions for cosmetic injections apply.
All standard promotion terms and conditions apply.

Cosmetic Injection Dermal Filler Packages:

The following terms and conditions apply for the purchase of the following Dermal Filler Packages:

Hydrator
Thin
Kissable Lips
Medium
Thick
Ultimate Selfie / No Filter
Cheeky Cheeks
Pump up the Volume
Luxe Package

Clients may require less or more Dermal Filler to treat the selected area and to achieve the desired result. No refunds or reduction in price will be allowed if a client purchases a package but does not, or cannot safely, use all of the product in the package in one appointment.
Pre-payment / purchase is required
The number of Dermal Filler actually administered will solely be at the discretion of the medical practitioner prescribing the product.
Products purchased in a package can only be used in one appointment, with the exception of our Luscious Lips package.
Packages cannot be split over appointments, with the exception of our Luscious Lips package.
A complimentary The Cosmetic Clinic Consultation must be conducted prior to the treatment.
The Cosmetic Clinic’s medical practitioners reserve the right to determine suitable treatment for the client and can at any time refuse to treat.
Cosmetic injectable treatments are a prescribed medicine. For treatment risks and benefits please ask our experienced medical professionals or visit http://www.medsafe.govt.nz/ for consumer medicine information.
Standard terms and conditions for cosmetic injections apply.
All standard promotion terms and conditions apply.

Kissable Lips
1ml Thin Filler (Juvederm® Ultra XC or Restylane® Kysse or Restylane® Refyne or Teosyal RHA® 2)

Ultimate Selfie / No Filter Package
50 units Dysport® + 1ml Lip Filler (Restylane®, Restylane® Kysse, Restylane® Lyps, Restylane® Refyne or JUVÉDERM® Ultra XC)

Cheeky Cheeks
2.4ml Teosyal RHA® 4 or 2ml (Juvederm® Ultra Plus XC or Restylane® Lyft or Restylane® Volyme or Restylane® Defyne or Teosyal RHA® 3)

Pump up the Volume
3.6ml Teosyal RHA® 4 or 3ml (Juvederm® Ultra Plus XC or Restylane® Lyft or Restylane® Volyme or Restylane® Defyne or Teosyal RHA® 3)

Luxe Package
4.8ml Teosyal RHA® 4 or 4ml (Juvederm® Ultra Plus XC or Restylane® Lyft or Restylane® Volyme or Restylane® Defyne or Teosyal RHA® 3)

True Cost of Waxing (www.truecostofwaxing.com)

Waxing prices based on one treatment every 6 weeks until the age of 65 multiplied by a competitors average advertised price as at April 2017
The price of laser hair removal being used is the cost of pre-paying for 12 treatments.
An average of between 6 to 12 treatments is recommended to obtain maximum results.
The number of actual treatments required will vary per the unique characteristics of the individual being treated. Cosmetic medicine and skin therapies are not exact sciences and the results of treatments cannot be guaranteed.

Afterpay, Q Mastercard

Terms and conditions apply as per payment option chosen:

You Choose-day

May not be taken or claimed in conjunction with any other offer.
Only 1 discount can be used per client.
All other standard Terms and Conditions apply.

Clear Skincare Clinic Terms & Conditions

1. TCC allocated clinic for pre-paid services

Clients pre-paid services were allocated to the last clinic they visited.

If Clear Skincare Clinics (CSC) Auckland CBD was the last clinic you received a treatment in, your CSC pre-paid treatments (that are not in the excluded treatment list) have been allocated to The Cosmetic Clinic Queen Street.

If CSC Newmarket was the last clinic you received a treatment in, your CSC pre-paid treatments (that are not in the excluded treatment list) have been allocated to The Cosmetic Clinic Newmarket.

If CSC Mission Bay the last clinic you received a treatment in, your CSC pre-paid treatments (that are not in the excluded treatment list) have been allocated to The Cosmetic Clinic Sylvia Park.

2. Auckland CBD, Newmarket, Sylvia Park CSC clients with pre-paid services that The Cosmetic Clinic does not offer

For CSC Auckland CBD, Newmarket, Sylvia Park clients that had prep-paid services for any of the below treatments – you can redeem these at any CSC(Howick, Milford, or Ponsonby):

Signature Acne Treatments/ Programs
Hydrafacials
Renuva Laser Resurfacing

3. Refund Terms and Conditions for CSC Clients

CSC clients with valid prepaid services, wishing to request a refund, will need to contact their local TCC clinic.

Approved refunds will have a 2 week processing period
Refunds on valid prepaid services that were purchased at CSC, must be requested prior to 31st December 2024
No refunds will be provided post the 31st December 2024 for change of mind
The CSC Customer Service team is no longer available in New Zealand from 14th September 2024

Valid Reasons for Extension
Clients may request an extension on the refund policy for valid reasons. Circumstances that will be considered, but not limited to, are:

Pregnancy/Breastfeeding: Clients experiencing pregnancy or breastfeeding may qualify for an extension.
Medical Conditions: Clients who are prescribed medication that affects their ability to utilise services may request an extension.

Refunds or Extensions Options
Extension Period: An extension for a maximum of one additional year (30 months from the original purchase date) for valid requests.

Refund Options:
Direct Refund to Client: Refunds can be issued back to the client’s original payment method.
Refund to Pre-Paid Card (PPC): Clients may opt for a refund to a Pre-Paid Card (credit) account for future use. Please note that PPC has an expiry period of 12 months.
Proof Requirement
Clients requesting an extension or refund must provide appropriate proof of their situation. This may include medical documentation, travel itineraries, or any other relevant evidence to support their request.

4. Package Expiry

Pre-paid packages from Clear Skincare will only be considered valid and accepted, if they are within the 18 month period from date of purchase.

5. Pre-Paid Services / Treatments

CSC clients who have transferred to The Cosmetic Clinic with valid and existing pre-paid services cannot redeem promotional discounts off any pre purchased treatments.

Any ‘Addon’ treatments transferred to The Cosmetic Clinic, can only be booked and redeemed with a primary treatment. If no primary treatment was transferred across from CSC, clients will need to purchase a primary treatment at TCC to utilise their remaining ‘Addon’ treatments.

6. Transfer Terms for Clients

Client packages that have been transferred to a location of The Cosmetic Clinic, are eligible to transfer to another location once, as long as they have not redeemed any prepaid services at the original clinic. The available locations for transfer are:

The Cosmetic Clinic Queen Street
The Cosmetic Clinic Milford
The Cosmetic Clinic Howick
The Cosmetic Clinic Ponsonby

To initiate the transfer, please contact the clinic to which you were originally transferred.

7. CSC Chartwell Clients

Chartwell clients who have pre-paid for the following treatments (that are not part of the TCC offering), can contact TCC Centre Place (centreplace@thecosmeticclinic.co.nz) to request a refund:

Signature Acne Treatments/ Programs
Hydrafacials
Renuva Laser Resurfacing
Overnight Peel
Skin Gym Packages
Q-Switch
Skin Pen
Mole Removal
Skin tag removal
RF Needling/ RF Skin tightening
CSC Teeth whitening

8. The Cosmetic Clinic Consent Forms

In order to use your existing pre-paid services and/or your first treatment at any of The Cosmetic Clinics, you will be required to fill in our electronic consent form.

9. Treatment Photos

Photographs being taken before and after each treatment is a mandatory requirement for clients at The Cosmetic Clinic. These photographs will form part of your clinical record and will be used in accordance with The Cosmetic Clinic* Privacy Policy.

Cancellation & Refund

We offer amazing value in beautiful facilities with highly trained staff. To be able to do this, we have to protect our appointment availability via the following refund and cancellation policy:

The Cosmetic Clinic has a ‘no refund’ policy on purchases if you simply change your mind.
Treatments/services and service packages are not transferable to other individuals or clinics.
We require a minimum of 24 hours’ notice for any appointment cancellation to allow time to reallocate your appointment to another client.
If you fail to attend an appointment without providing at least 24 hours prior notice, we reserve the right to charge you a $50 No Show or Late Cancellation fee. If you have pre-paid for an appointment and you fail to attend that appointment, you may forfeit one treatment from your package.
Package extension period: An extension for a maximum of one additional year (30 months from the original purchase date) for valid requests.
Refund options:
- Direct refund to client: Refunds will be issued back to the client’s original payment method.
- Refunds back to a client’s bank account, with the exception of payments originally made using cash, will incur a 5% administrative charge.
- Refund to Pre-Paid Card (PPC): Clients may opt for a refund to their Pre-Paid Card (credit) account for future use. Please note that PPC has an expiry period of 12 months.
Refunds will be provided where required under New Zealand Consumer Law.
Please note that deposits paid for cosmetic injectable treatments are non-refundable, if you cancel within 24 hours of your appointment, or fail to attend a booked appointment.

Health Worker 25% Discount

We are proud to offer a 25% discount to the dedicated professionals in the healthcare and emergency services sectors. Please review the terms and conditions below to ensure you qualify for the offer.

Nurses:

Registered Nurses (RN)
Enrolled Nurses (EN)
Nurse Practitioners (NP)
Midwives
Nursing students with valid proof of enrolment

Emergency Services:

Paramedics and Ambulance Officers
Firefighters (career and volunteer)
Police Officers
Search and Rescue personnel
Defence Force personnel involved in emergency response

Terms & Conditions:

Valid ID or proof of employment (e.g., work ID, registration number, or a recent payslip) must be presented to redeem the discount.
The discount is available for personal use only and cannot be transferred.
Cannot be combined with other offers, promotions, or discounts unless stated otherwise.
The offer may be subject to change or withdrawal at any time without prior notice.
Discount is valid on selected services/products only (please refer to the promotion details).

Model Call Out

Model Call Out – Terms & Conditions

Eligibility

Open to participants aged 18-55.
Must be confident in front of the camera and available on 18th and 19th March in Auckland.
Clear skin and a confident smile required.

Punctuality & Attendance

Must arrive on time.
Cancellations require 48 hours’ notice or may impact future opportunities.
Selected spots are non-transferable.

Health & Safety

Disclose any skin conditions, allergies, or medical concerns.
A consent form is required before treatments.
The company is not liable for adverse reactions

Compensation

This is a voluntary, unpaid opportunity.
Participants receive a $100 The Cosmetic Clinic gift card for skin, laser, or teeth whitening treatments.

Image Rights

Images/videos may be used across all marketing channels.
The company retains full editing and distribution rights.
Participants waive approval rights over final content.

Comfort & Shoot Requirements

Some shots may require wearing underwear.
By participating, you confirm acceptance of these terms.

Standard Terms and Conditions– The Cosmetic Clinic

These terms and conditions are published by The Cosmetic Clinic New Zealand Limited, the country development licensee for The Cosmetic Clinic brand and system in New Zealand.
Standard promotion terms and conditions
May not be taken or claimed in conjunction with any other offer.
Pre-payment / purchase is required.
Available at all The Cosmetic Clinic locations unless otherwise specified at the applicable outlet.
Treatment packages are not able to be split between more than one person.
When laser hair removal areas are sold as a package, for example, the Brazilian + Under Arms + Full Legs package, areas purchased in the package cannot be split over separate appointments.
Promotional pricing is not applicable for existing bookings and will only apply to new bookings made and paid for in full during the promotion period.
Offer is for a limited time only and is subject to availability.
The Cosmetic Clinic reserves the right to end the sale or offer at any time without prior notification or advertisement.
Promotion pricing applies to the specified treatments only. Excludes all other treatments and products listed in The Cosmetic Clinic treatment and pricing guide, or website.
The Cosmetic Clinic medical practitioners and technicians reserve the right to determine suitable treatment for the client and to refuse treatment for the client if deemed not suitable. This decision is to be made by The Cosmetic Clinic medical practitioner and/or technician in their absolute discretion.
The terms of our refund policy apply.
Each The Cosmetic Clinic outlet is an independently owned and operated franchisee of The Cosmetic Clinic Limited.
These terms and conditions apply to all sales and promotions by any The Cosmetic Clinic outlet in New Zealand unless an individual clinic advises otherwise.
The Cosmetic Clinic Limited has no obligations to, or relationship with customers of any The Cosmetic Clinic outlet.

Buy 1 get 1 free promotion applies to single treatments only.
Promotional discounts always exclude Skin Packages, Cosmelan, Lumixa Light Therapy, Skin Care products, Teeth Whitening, ARX 4D mask, Skin and Laser Add Ons. Laser Hair Removal Full Body excluding Face and Cosmetic Injectables.

Skin and Laser Add On’s cannot be purchased as a single treatment, add on’s can only be added on to a Skin or Laser Treatment where applicable. If the single treatment is wanted ie Underarms must be purchased at the treatment price listed on the website and in clinic.

Credit/Prepay Card can only be used at the clinic of original purchase and is only valid for 12 months.

Laser Hair Removal – A $49 shaving fee applies to clients who come to their appointment unprepared for the treatment.

Series and packages:

All standard laser hair removal and skin treatment packages are valid for 18 months from purchase.
All Teeth Whitening pre-purchased series are valid for 18 months from the date of purchase.
NOTE: From time to time additional promotional terms may apply. A link to these additional terms and conditions will be available on our sale page.

Full Body Laser Hair Removal Package Terms & Conditions

Clients may purchase the full body laser hair removal package at the prices set out in the marketing materials from time to time unless otherwise advised by individual locations.
The full body laser hair removal package excludes the face, the face is offered as a separate area for purchase at all of The Cosmetic Clinics. Full Body Laser includes all of the other laser hair removal areas offered by The Cosmetic Clinic, as set out in the marketing materials from time to time. This package does not include laser hair removal areas that are not currently offered by The Cosmetic Clinic.
Clients may elect to remove any area from their full-body laser hair removal package.
Clients must advise the staff at the time of purchase which areas they are nominating to be included in treatment.
No reduction in price is available where areas have been removed from the package.
Bookings must be made for all laser hair removal treatments.
Bookings for this package may not be available at all times on all days.
The package is not transferrable and cannot be split between clients.
Clients must pre-pay for this package.
Multiple pre-paid discount prices are available.
All standard promotion terms and conditions apply.
Complimentary Skin Consultations

A $49 shaving fee applies to clients who come to their appointment unprepared for the treatment.

Each client must have a complimentary consultation before any treatment is agreed to or undertaken.
The Cosmetic Clinic medical practitioners, nurses, and technicians reserve the right to determine suitable treatment for the client.

Pigment Peel

A single Pigment Peel treatment area is defined as approximately A4 size (21 cm x 29.7 cm). If the treatment area is larger than A4, clients will need to purchase 2x single series to ensure effective coverage. Treatments may vary based on individual skin conditions and desired outcomes.

Cosmelan Programme

Please note that all clients require prepping with the Mesoestetic Brightening Peel Booster/Skin Retin 0.3% which is included in the Cosmelan treatment cost. It is also recommended that clients have a Pigment Medi Peel (valued at $159), which is not included in the Cosmelan treatment cost, prior to the Cosmelan Depigmentation Program to enhance results. To find out more about our Cosmelan Programme, book in for a FREE consultation.

ProfhiloⓇ Bio Remodelling

We advise avoiding peels or any skin needling treatment 7 days prior to your Profhilo treatment. Book a FREE consultation to find out more about our ProfhiloⓇ Bio Remodelling treatment. Advise our doctors and nurses if you are taking blood-thinning medications (such as aspirin, warfarin or clopidogrel, etc), regardless of whether you are expecting to have treatment or just a consultation.

Lumixa Light Therapy

2 weeks prior to treatment day: topical prescription retinol must be stopped, must not have an active cold sore, and no waxing, laser or IPL in the area. If you are/have taken Accutane, or any other acne drug, you must stop use 6 months prior to treatment.
3 days prior: no recent sun exposure and sunbeds, stop using cosmeceutical retinol and AHA/BHA.
48 hours prior: no cosmetic injections in the treatment area. Book a FREE consultation to find out more about our Lumixa Light Therapy treatment.

RESTYLANE

IMPORTANT INFORMATION: Restylane is an unfunded Treatment that you pay for. Ask your Doctor if Restylane is right for you. Normal Doctors charges apply. Restylane is an injectable intradermal implant containing Hyaluronic acid, stabilized 20 mg/ml. Restylane is used for facial tissue augmentation and lip enhancement. Restylane should only be injected by a medical professional. Tell your medical professional if you have a bleeding disorder or if you are being treated with blood thinning medicines, or any other medicines you are taking. Precautions: Allergy to Hyaluronic acid or any active ingredients. Restylane should not be used where there is active skin disease, inflammation or related conditions. Do not use if pregnant or breastfeeding, or in children. Avoid intense heat or cold after treatment until swelling and redness have resolved. Side effects: common injection-related reactions might occur, including redness, swelling, pain, itching, bruising, tenderness or lumpiness at the implant site. Typically, these resolve in a few days to a week. Tell your medical professional if you experience any side effects. For further information ask your medical professional. Q-Med c/o Pharmacy Retailing (NZ) t/a Healthcare Logistics, Auckland 0800 174 104.

JUVEDERM

IMPORTANT INFORMATION: The JUVÉDERM® range of injectable gels are medical devices for use in adults. JUVÉDERM® VOLITE contain 12mg/mL cross-linked hyaluronic acid with lidocaine 3mg/mL. JUVÉDERM® ULTRA XC and JUVÉDERM® ULTRA PLUS XC contain 24mg/mL cross-linked hyaluronic acid with lidocaine 3mg/mL. Juvéderm® VOLITE™ is for filling superficial depressions of the skin as well as for additional improvement of skin quality attributes such as hydration and elasticity. JUVÉDERM® ULTRA XC is for filling medium-sized depressions of the skin as well as for lip definition. JUVÉDERM® ULTRA PLUS XC is for filling mid and/or deep depressions of the skin as well as for lip definition and enhancement. All JUVÉDERM® products should be administered only by a trained medical professional. JUVÉDERM® ULTRA XC and JUVÉDERM® ULTRA PLUS XC™ should not be injected into the eyelids. You should not receive treatment with any JUVÉDERM® product if you are below 18 years of age, have untreated epilepsy, history of hypertrophic scars or porphyria, or if you are pregnant or breastfeeding, hypersensitivity to ingredients including hyaluronic acid, lidocaine or amide-type local anaesthetics, any areas of cutaneous inflammation and/or infections, or if you have just had laser treatment, deep chemical peel or dermabrasion. Precautions: Caution is required if you have received treatment with another dermal filler; if you have a history of or are currently suffering an auto-immune disease, severe multiple allergies, anaphylactic shock, streptococcal disease, symptoms of cardiac conduction disorders; or if you are taking certain medications including anti-coagulants or certain drugs that reduce/inhibit hepatic metabolism. Avoid makeup for 12 hours after injection and prolonged exposure to sunlight/UV light/extreme temperatures for 2 weeks. Adverse effects reported after treatment with JUVÉDERM® range of fillers have included immediate or delayed injection site inflammatory reactions (redness/swelling/ itching/pain on pressure) persisting a week post treatment, haematomas, induration or nodules, discolouration, weak filling effect, risk of infection, abscess formation, granuloma, necrosis or hypersensitivity. Please ask your medical professional or request for the Directions For Use for complete list of precautions and adverse effects per respective filler. JUVÉDERM® injectable gels are not funded on the New Zealand Pharmaceutical Scheme. You will need to pay for this treatment. Normal visit fees apply. Speak to your medical professional about your own situation and about the benefits/ risks of this procedure in appearance medicine. If you have any side effects or concerns speak to your doctor. ®Trademark(s) and registered trademark(s) of Allergan, Inc. Allergan Australia Pty Ltd. 810 Pacific Highway, Gordon NSW 2072. ABN 85 000 612 831. Allergan New Zealand Limited, Auckland. © 2018 Allergan. All rights reserved. Date of preparation: October 2018 ANZ/0104/2017.

TEOXANE

IMPORTANT INFORMATION: TEOSYAL RHA® 2, TEOSYAL RHA® 3, TEOSYAL RHA® 4, TEOSYAL® PURESENSE REDENSITY 2, and TEOSYAL® PURESENSE ULTRA DEEP are trademark of the firm TEOXANE SA. These products are gel that contains hyaluronic acid, and 0.3% by weight of lidocaine hydrochloride (local anaesthetic can induce a positive reaction to anti-doping tests). In the case of known hypersensitivity to lidocaine and/or amide local anaesthetic agents, we recommend not use lidocaine-containing products and please refer to products without lidocaine. They are class III medical device and are regulated health product bearing the CE marking (CE2797) under this regulation.

DYSPORT

IMPORTANT INFORMATION: Dysport® (Clostridium botulinum type A toxin-haemagglutinin complex, 300 or 500 IPSEN units) is a Prescription Medicine for the treatment of vertical frown lines between the eyebrows. DYSPORT® has risks and benefits. For more information, talk to your medical professional or read the Consumer Medicine Information available at www.medsafe.govt.nz. Ask your Doctor if DYSPORT® is right for you. Do not use in patients with allergIndividy to active ingredients, in patients diagnosed with myasthenic gravis. Do not use if there is sign of infection at injection site. If you experience side effects and they concern you, see your medical professional. You will need to pay for DYSPORT® and for the administration and consultation charges. Galderma c/o Healthcare Logistics, Auckland 0800 174 104.

Treat 2 and Treat 3 (70 and 120 units respectively of Dysport) are based on the manufacturer’s recommended dosages.

While the recommended dosage serves as a guideline based on clinical trials and expert consensus, healthcare professionals have the discretion to adjust the dosage based on individual patient factors and clinical judgment.

Patient-specific factors: Each patient is unique, and their characteristics, such as age, weight, overall health, and response to treatment, can influence the appropriate dosage. A medical professional may adjust the dosage based on these factors to ensure optimal efficacy and safety for the individual patient.

Off-label use: Healthcare professionals may prescribe a medication for an indication or in a dosage that is not specifically approved by regulatory authorities. This is known as off-label use. Off-label use may be appropriate in certain cases where the healthcare professional determines that the potential benefits outweigh the risks.

Response to treatment: If a patient has previously received a medication and did not respond adequately or experienced side effects at the recommended dosage, a medical professional may consider adjusting the dosage to achieve a better response or minimise adverse effects.

Clinical judgment and expertise: Healthcare professionals rely on their clinical judgment, expertise, and knowledge of the latest research and medical guidelines to make informed decisions about dosage adjustments. They may take into account factors such as the severity of the condition, the patient’s overall treatment plan, and their experience with similar cases.

Always consult with a healthcare professional for personalized advice regarding medication dosages.

PROFHILO BIO REMODELLING

Profhilo® is a Class lll medical device designed for face and body treatments targeting contours, redefinition, and laxity remodelling where skin laxity is a concern. It contains low and high molecular weight hyaluronic acid. It comes with inherent risks and benefits. Please refrain from using it alongside laser resurfacing or medium-depth skin-peeling treatments, and avoid injecting it into inflamed areas or using it intravenously or intramuscularly. Potential side effects may include pain and swelling at the injection site. Individual outcomes can vary. This medical device should only be administered by a qualified healthcare professional. Before considering this treatment, seek advice from a healthcare professional.

Terms & Conditions